We are extremely proud to announce that SIMS Hospital has been felicitated with a prestigious award for Nursing Excellence at the AHPI’s Global Conclave at ITC Chola, Chennai, on 10 February 2017. Association of Healthcare Providers of India (AHPI) is a representative body of Healthcare Organizations in India, which recognizes and celebrates the excellence achieved in various fields of the healthcare industry.
Two senior assessors, Dr. Thuppil Venkatesh and Dr. Annabel D’Souza Sekar inspected our hospital for 25 objective elements in nursing care on 12 January 2017. Prof. Dr. Sundari Edwin, Nursing Director of SIMS, spearheaded the presentation, which showcased, among others, our automated staffing model (Nurse’s duty dashboard) that helps Nursing Managers to plan allocation as required by the INC and NABH with ease.
The assessors seemed to be equally impressed with other features such as the use of mobile apps for competency based training and assessment, and the Employee Self Service(ESS) module that provides access to policies and procedures, and training materials.
The Principal Assessor Dr. Thuppil Venkatesh, who has assessed more than a thousand hospitals globally, was excited and applauded a few innovations in our hospital, and has recommended patency.
The endorsement from a patient’s attender, who happened to be the Quality Advisor – Healthcare for Ministry of Bangladesh, was a feather in the cap. In all, the assessors were extremely happy with the service, quality, system, nursing workshops, conferences attended, patients’ feedback, and most importantly the teamwork.
At this juncture, we profoundly thank all the departments of SIMS and PERS, including Medical Services, HR, IT, Housekeeping, Security, F&B, Infection Control, Purchase and stores, Hospitality, Operations, and the like, who put in their best efforts and extended huge support for the Nursing Department to achieve excellence.
The Nursing team were elated by this recognition – a tribute to their unity and strength – and motivated to move forward taking nursing care to its pinnacle of success at SIMS. They were grateful to the management for taking the initiative towards this recognition and their constant support, and each and every department such as Human Resources, Quality and IT for their immense help.
“Excellence is doing ordinary things extraordinarily well”
— John W. Gardner